PROUDLY MADE IN THE USA / Sales: 1-800-258-7324 / All Other Inquiries: 1-252-447-7155

Return and Refund Policy of Tandemloc, Inc.

Returns will only be considered within 10 days after shipment, and only if the product is unused. Prior to returning, you must obtain a return authorization form from our sales department, following its shipping instructions to return the item. Unauthorized returns will be refused at our receiving dock. A restocking charge of 20% will be applied to all returned goods except those deemed defective or those which were incorrectly shipped. Custom Products are not returnable unless deemed defective. Custom products are those products either built to meet your application requirements or are items that are not stock items.