PROUDLY MADE IN THE USA / Sales: 1-800-258-7324 / All Other Inquiries: 1-252-447-7155

Return and Refund Policy of Tandemloc, Inc.

Returns will only be considered within 10 days after shipment, and only if the product is unused. Prior to returning, you must obtain a return authorization form from our sales department and follow the shipping instructions to return the item. Unauthorized returns will be refused at our receiving dock. A restocking charge of 20% will be applied to all returned goods except those deemed defective or those which were incorrectly shipped.  Custom products — those built to meet your application requirements or classified as non-stock items — are not returnable unless deemed defective.